Privacy Policy

Last Updated: August 13, 2026

Bright Air Duct Cleaning (“Bright Air Duct Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, request our services, or otherwise interact with us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We may collect personal information that you voluntarily provide to us, information collected automatically when you use our website, and information obtained through other interactions with our business.

Personal Information You Provide

Name
Email address
Phone number
Mailing or service address
Property address
Information about the services you are interested in or request
Details included in messages, inquiries, service requests, or other communications
Appointment and scheduling information
Information provided when requesting an estimate or contacting our team
Information provided during offline interactions, including by phone, in person, or through other business communications
Any other information you voluntarily provide to us

You are not required to provide personal information unless it is reasonably necessary for us to provide a requested service or respond to your inquiry.

Information Collected Automatically

When you visit, use, or navigate our website, certain information may be collected automatically. This may include:

Internet Protocol (IP) address
Browser type and version
Device type and characteristics
Operating system
Language preferences
Referring URLs
Pages viewed
Links or buttons clicked
Date and time of website visits
General geographic information
Website usage and interaction information
Other technical, diagnostic, and usage information

This information may be used to maintain website security, prevent fraud, understand website usage, troubleshoot technical issues, and improve our website and services.

Cookies and Similar Technologies

We may use cookies, pixels, web beacons, analytics technologies, and similar tracking technologies to collect and store certain information about website visits and interactions.

These technologies may help us:

Operate and secure our website
Remember preferences
Understand how visitors use our website
Measure website performance
Improve website functionality
Analyze traffic and user behavior
Support advertising or marketing activities where permitted

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Information Collected Through Emails, Phone Calls, and Offline Interactions

If you contact us by email, phone, text message, in person, or through another offline method, we may collect and retain information necessary to respond to you, provide services, schedule appointments, process requests, maintain business records, and communicate with you.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect for legitimate business and service-related purposes, including:

Responding to inquiries and requests
Providing, scheduling, and managing our services
Preparing estimates and communicating service details
Scheduling appointments and sending appointment-related communications
Communicating with customers regarding requested services
Sending service-related SMS messages when you have provided the appropriate consent
Sending other communications that you have requested or authorized
Processing payments and maintaining transaction records
Improving our website, services, and customer experience
Understanding website traffic and usage
Maintaining website security
Detecting, preventing, and addressing fraud, abuse, or other security issues
Maintaining business and customer records
Complying with applicable laws, regulations, legal processes, or governmental requests
Enforcing our terms, agreements, and policies
Protecting our rights, property, customers, employees, and business
Performing other purposes disclosed to you at the time information is collected or with your consent

We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy without providing appropriate notice or obtaining consent when required by applicable law.

HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We may share personal information when reasonably necessary to operate our business, provide requested services, comply with legal obligations, or protect our rights.

Depending on the circumstances, information may be shared with:

Service Providers:

We may share information with trusted service providers that perform services on our behalf, such as website hosting, analytics, communications, scheduling, payment processing, customer relationship management, information technology, and other business support services.

These providers may access information only as reasonably necessary to perform services for us and are expected to protect the information they receive.

Business Partners:

Where appropriate and permitted by law, we may share information with business partners involved in providing or supporting requested services.

Legal and Regulatory Requirements:

We may disclose information when we believe disclosure is necessary to:

Comply with applicable law or legal process
Respond to lawful requests from governmental authorities
Protect our legal rights
Investigate fraud or security issues
Protect the safety of our customers, employees, or others
Enforce our agreements and policies

Business Transfers:

If Bright Air Duct Cleaning is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

SMS-Specific Privacy Protection

Bright Air Duct Cleaning will not sell, rent, or share phone numbers or personal information collected specifically through the SMS consent process with third parties or affiliates for their own marketing purposes.

SMS consent and phone numbers collected for SMS purposes will not be shared or sold to third parties or affiliates for marketing purposes.

We may, however, share information with service providers that are necessary to operate, administer, or deliver our SMS communications, such as messaging providers or technology providers acting on our behalf. Such sharing is for operational purposes and is not authorization for those parties to use the information for their own marketing.

SMS COMMUNICATIONS

If you voluntarily opt in to receive SMS messages from Bright Air Duct Cleaning, you may receive text messages related to conversations and services you have requested or initiated.

Types of SMS Communications

Depending on your interaction with us, SMS messages may relate to:

Customer inquiries
Appointment reminders
Appointment confirmations
Scheduling and rescheduling
Service updates
Follow-up regarding requested services
Estimates or service-related communications
Responses to customer inquiries
Other conversations directly related to services requested from Bright Air Duct Cleaning

SMS consent is optional. You can request services and submit your phone number without agreeing to receive SMS messages.

Standard Messaging Disclosures

Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by replying STOP.
For assistance, reply HELP.
SMS consent is not required to purchase or request services.
SMS consent and phone numbers collected for SMS purposes will not be sold or shared with third parties or affiliates for their own marketing purposes.

Message Frequency

SMS message frequency may vary depending on customer inquiries, appointments, service requests, and ongoing conversations.

For SMS campaign registration, Bright Air Duct Cleaning will provide the messaging frequency estimate required by the applicable campaign registration platform based on its expected messaging volume.

Potential Messaging Fees

Your mobile carrier may charge message and data rates for SMS messages. Bright Air Duct Cleaning does not control carrier charges, which may vary depending on your mobile plan and carrier.

Opt-In Method

Customers may voluntarily opt in to SMS communications through an SMS consent checkbox on Bright Air Duct Cleaning website forms.

The SMS checkbox must be:

Optional
Unchecked by default
Separate from email consent
Separate from phone-call consent
Separate from Terms & Conditions acceptance
Not required to submit the form or request services

Submitting a phone number without selecting the SMS consent checkbox does not constitute consent to receive SMS messages.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any SMS message received from Bright Air Duct Cleaning.

After receiving an opt-out request, Bright Air Duct Cleaning will stop sending SMS messages covered by that opt-out, except where a message may be permitted or required by applicable law.

You may opt back in by replying START where supported.

Help

For assistance with SMS communications, reply HELP to the SMS message or contact Bright Air Duct Cleaning directly using the contact information provided in this Privacy Policy.

HOW DO WE PROTECT YOUR INFORMATION?

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

When personal information is no longer reasonably required, we may delete, anonymize, or securely retain it as required or permitted by applicable law.

DO WE COLLECT INFORMATION FROM MINORS?

Our website and services are not directed toward children under 18 years of age.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.

YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected or used
Withdraw consent where processing is based on consent
Opt out of certain communications
Exercise applicable rights regarding your personal information without unlawful discrimination

To exercise an applicable privacy right, please contact us using the information below.

We may need to verify your identity before completing certain requests.

WITHDRAWING CONSENT

Where we process personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

For SMS communications, you may opt out at any time by replying STOP to a received SMS message.

DO-NOT-TRACK FEATURES

Some web browsers and devices provide Do-Not-Track or similar privacy settings. Because there is currently no universally accepted standard for responding to such signals in all circumstances, our website may not respond to every browser-based Do-Not-Track signal.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

INTERNATIONAL DATA TRANSFERS

Our business and service providers may store or process information in locations outside the state or country where you live.

Where required by applicable law, we will take reasonable measures to protect personal information during such transfers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy. Material changes may also be communicated through our website or other appropriate means when required.

We encourage you to review this Privacy Policy periodically.

HOW CAN YOU CONTACT US?

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Bright Air Duct Cleaning

12610 Henderson Rd #2A
Tampa, FL 33625
United States

Phone: 813-867-6337
Email: info@brightairductcleaning.com
Website: Bright Air Duct Cleaning website

You may also contact us regarding requests to access, correct, or delete personal information, or questions about SMS communications and consent.

HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR INFORMATION?

If you would like to review, update, correct, or request deletion of personal information we maintain about you, contact us using the information above.

We will review and respond to requests in accordance with applicable privacy and data protection laws.